Terms & Conditions
A: Wholesale Terms & Conditions:
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Minimum Order Quantity = £75.
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UK Mainland delivery via APC network. overnight (Sat for Monday)
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Orders less than £150 (net of Vat) : delivery & packaging = £7.50 plus vat.
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Orders over £150 (net of Vat) - delivery & packaging f.o.c.
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Overseas Delivery via APC network, usually 48 hrs. POA
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Product packaging is recycled cardboard outter. Jumpers are individually packed in eco friendly poly wrapper with card insert on which product care / return instructions are printed. Each wrapper is labelled with EAN bar-code. .
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Trade account
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1st 3 orders = pro-forma.
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Trade account available thereafter (conditional upon approval)
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Payment by Bank transfer or Paypal
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Returns Policy - within 14 days, unworn and in original packaging. Carriage borne by customer, unless product defective.
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Warranty claims for material defect
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notification within 2 days from receipt where defect reasonable apparent, 7 days where not. Photographic evidence required. Return for inspection may be requested, with delivery refunded if claim validated.
Download Wholesale T&C's
B: DropShip Terms & Conditions:
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As supplier, Canine & Co contract is with the Drop Shipper only. The end customer is the DropShippers responsibility. Canine & Co will not enter into any communication with the Customer.
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Unless agreed otherwise, DropShip orders must be accompanied by payment which include P&P.
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Deposit and Top-Up scheme may be available - details on request)
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Shipping is within 24hrs of receipt of paid order. Shipping options include:
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1st class Royal Mail - tracked and signed @ £5.00 or /
Hermes Tracked - 2-3 Days Delivery @ £3.00
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External packaging is a bio-degradable, recycled mailing bag. The inner bag is polythene with a card insert, printed with Product Care and Return details.
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Dog Jumper defects to be notified within 48 hrs of delivery by DropShipper, supported by photographic evidence in first instance.
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Returns may be required for inspection. If defect verified, item will be replaced within 5 day at Canine & Co's cost.
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Drop-Shipper is responsible for monitoring availability of stock using Canine & Co Web-Site.