Terms & Conditions

A: Wholesale Terms & Conditions: 

  1. Minimum Order Quantity = £75.
  2. UK Mainland delivery via APC network. overnight (Sat for Monday)
    1. Orders less than £150 (net of Vat) : delivery & packaging = £7.50 plus vat.
    2. Orders over £150 (net of Vat) - delivery & packaging f.o.c.
  3. Overseas Delivery via APC network, usually 48 hrs. POA
  4. Product packaging is recycled cardboard outter. Jumpers are  individually packed in eco friendly poly wrapper with card insert on which product care / return instructions are printed. Each wrapper is labelled with EAN bar-code. . 
  5. Trade account
    1. 1st 3 orders = pro-forma.
    2. Trade account available thereafter (conditional upon approval)
    3. Payment by Bank transfer or Paypal
  6. Returns Policy - within 14 days, unworn and in original packaging. Carriage borne by customer, unless product defective. 
  7. Warranty claims for material defect
    1. notification within 2 days from receipt where defect reasonable apparent, 7 days where not. Photographic evidence required. Return for inspection may be requested, with delivery refunded if claim validated.
Download Wholesale T&C's


B: DropShip Terms & Conditions: 

  1. As supplier, Canine & Co contract is with the Drop Shipper only. The end customer is the DropShippers responsibility. Canine & Co will not enter into any communication with the Customer.  
  2. Unless agreed otherwise, DropShip orders must be accompanied by payment which include P&P.
    1. Deposit and Top-Up scheme may be available - details on request)
    2. Shipping is  within 24hrs of receipt of paid order. Shipping options  include: 
    • 1st class Royal Mail - tracked and signed @ £5.00 or /
      Hermes Tracked - 2-3 Days Delivery @ £3.00
  1. External packaging is a bio-degradable, recycled mailing bag. The inner bag is polythene with a card insert, printed with Product Care and Return details.   
  2. Dog Jumper  defects to be notified within 48 hrs of delivery by DropShipper, supported by photographic evidence in first instance.
  3. Returns may be required for inspection. If defect verified, item will be replaced within 5 day at Canine & Co's  cost.
  4. Drop-Shipper is responsible for monitoring availability of stock using Canine & Co Web-Site.
Download Dropship T&C's